It means you have, or think you have sustained hail damage to your home.
We’re here to help you discover how to make an educated decision on selecting a qualified roofing/reconstruction company.
Unfortunately, there are many unscrupulous, so-called experts who may come knocking on your door after a hail storm, looking to make a fast profit from you. With this in mind, we applaud you for educating yourself before hiring a roofing/reconstruction company.
Here are some tips to help you make this important decision, as well as some things to look out for:
- First, don’t panic! After the storm is over take a good look at your home and see if there is any obvious damage. The best areas to look are the siding, paint, decks, deck rails, window screens and air conditioning units. The other common sign that damage may have occurred is by looking at trees and plants to see if they have been severely impacted by the hail. We NEVER recommend that you look at anything that is above eye level. Ladders are dangerous and best left to the experts that use them for a living!
- If you think you may have suffered some damage to your home your first call should be to your insurance company. This way they are aware that your home may have sustained damage. Your insurance agent is also a great resource for information and recommendations on the best way to proceed. They most likely will have a field adjuster call you to set up an inspection of your property or tell you to contact a roofing contractor to look at it first. They usually have a list of several contractors you can call.
WARNING #1: No company should just show up unannounced on your doorstep soliciting work.If you didn’t call them, they shouldn’t be there. We’ve have been in business for over 35 years and have heard too many stories from home owners who contracted with the first roofing company that showed up on their doorstep, and ended up with more headaches, cost, and legal issues than one person can imagine.
- When repairs or a re-roof are going to be needed, you must do your homework and make sure you are choosing a company that will be around for the long haul and has your best interests in mind. The number of companies that come out of the woodwork during a hail storm is overwhelming and can make it very difficult to choose the right one. With this in mind we have a couple of suggestions for you to follow:
WARNING #2: As stated previously stay away from door to door roof salesman. These companies usually send out commissioned salesman to get as much work as they possible can when the storm first hits. Obviously these salesmen are paid on what they sell and how quickly they can do it.
WARNING #3: Never sign a permission letter or contract that allows a company or salesperson access to your roof. This is usually a ploy and can commit you to having them do the work as you are signing a contact. Remember if you didn’t call them, they shouldn’t be there!
WARNING #4: Never give money up front on any re-roofing project! If the company is financially solvent they will not need a penny of your money to “buy material”. It’s very important as a homeowner you remember the golden rule – “He who has the gold makes all the rules”. What this means is if you hold the money, you have a much better chance of getting your work done correctly and in a timely manner. If you are unsatisfied with how your job turned out you have a much better chance of getting it corrected than if you handed them half the money up front. It’s just common sense!
- Do some research on the company, and don’t be fooled by companies that tell you they have 20 plus years of experience in the business. While they may have been involved in the industry for that many years it does not mean that the company they are working for has been in business that long. The biggest issue with this is that most companies fail in the first five years they are in business. A 5 or 10 year warranty doesn’t do you any good if the company no longer is in business after they put your roof on.
- Stay local! It does you absolutely no good if you hire a company out of state or even from a different city (Denver) if they disappear when you have a warranty issue. There are several good roofing companies in our area, but unfortunately, there are more companies out there trying to take advantage of a situation where they base their sales on fear of a leak, the cheapest price or the fact they can cheat the insurance companies out of money and give some of it back to you.
So, where does that leave you? Simple. Do your homework before deciding on your next roofing contractor:
- Ask for proof of General Liability and Worker Compensation Insurance before allowing anyone to work on your home. If the company you choose uses subcontractors, that’s OK, but the subcontractors they are using must show the same insurance certifications or you could be held liable if someone gets hurt on your property.
- Ask for references. Look at jobs they have completed and make sure they have actually done work in this area.
- Call their insurance broker/company and verify their insurance is up to date and that you are covered.
- Contact their suppliers and make sure they are up to date on their payments. The last thing you need is a lien waiver being placed on your home because they didn’t pay their bill.
- Contact the Pikes Peak Regional Building Department and see if they are aware of any issues with the company you are looking at performing your work. Make sure they are actually licensed and have a solid record with them.
We hope this information is helpful to you and your family!
Of course, we would love the opportunity to perform the work on your home to show you our professionalism in action! If you do decide to go with another company and have issues along the way, please don’t hesitate to contact us and we’ll be happy to step in and finish the job right.
Please explore the rest of our website and call us with any questions you might have. As always we appreciate the opportunity to serve you and look forward to doing so in the future!